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Retirees and Survivors

The Pension Board is responsible for ensuring you get the help you need related to your CBC pension payments. Check out the information below to find out who to contact when you have questions regarding your pension payments.

Pension Payroll Department at CBC/Radio-Canada

What Pension Payroll does ‒ Updates addresses; processes income tax and banking information changes; issues pension payments, deposit slips and tax slips; conducts the pensioner audit; records powers of attorney.

In North America: 1 888 688-6038
Outside North America: +1 613 288-6149

You can also reach Pension Payroll by choosing option 1 when you call the CBC/Radio-Canada Pension Administration Centre.

613 288-6220

Mailing address
Pension Payroll
PO Box 3220 Station C
Ottawa ON K1Y 1E4


The CBC/Radio-Canada Pension Administration Centre (PAC)

What PAC does ‒ Processes retirements; adjusts gross pension (age 65, marriage breakdown, etc.); processes death of member.

In North America: 1 888 604-9258
Outside North America: +1 514 673-7669

  • Option 2
  • Monday to Friday, 9:00 a.m. to 6:00 p.m. ET

Mailing address
CBC/Radio-Canada Pension Administration Centre
1060 Robert-Bourassa Blvd, Suite RC01
Montréal  QC H3B 4V3

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